Human Services recognized for outstanding performance for 10th consecutive year

El Departamento de Servicios Humanos reconocido por su desempeño sobresaliente por décimo año consecutivo

userway ADA

Megan Burch

Director, Eagle County Department of Human Services

970-328-8815

megan.burch@eaglecounty.us


July 3, 2024—Colorado Department of Human Services (CDHS) Executive Director Michelle Barnes and Deputy Executive Director Minna Cohen will recognize Eagle County Human Services as distinguished performers for the tenth consecutive year on Wednesday, July 10, at 2:00 p.m. in the Eagle County Room.


CDHS recognized Eagle County with the prestigious 2023 C-Stat Distinguished Performance Award. This recognition not only celebrates our outstanding performance but also underscores the value of our work in helping local families move towards a stronger economic future, delivering crucial food and energy assistance, and ensuring the safety of vulnerable adults and children.


“Our team is amazing and I have so much gratitude for the opportunity to work with them everyday,” said Eagle County director Megan Burch. “What a reflection of their commitment to serving the community for our Department of Human Services to receive this recognition for the tenth time.”


C-Stat is a performance management tool that allows CDHS to better focus on and improve performance outcomes that enhance people’s lives. The Distinguished Performance Award recognizes counties that are timely, safe, and accurate in work and meeting goals. Counties that meet their goals are more likely to meet the needs of individuals and families in their community and have higher application completion rates. 


Goals exceeded by Eagle County Human Services in 2023:

  • Children, Family, and Adult Services (CFAS) Team:
    • Timeliness of Initial Response to Abuse Neglect Assessments 
    • Family Engagement Meetings at Reunification
    • Father Engagement Contacts
    • Monthly Contacts with Parents in PA-4 Cases
  • Child Support Team:
    • Disbursements on Hold
    • Timeliness of Case Initiation
    • Timeliness of Review and Adjustment
  • Economic Services Team:
    • Timeliness of New Adult Financial Applications
    • Timeliness of New Colorado Works Applications
    • SNAP Payment Error Rate
    • Supportive Payments
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