Filing a Complaint

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Eagle County Department of Human Services (ECDHS) strives to provide high quality customer service. All grievances regarding an ECDHS child welfare employee will follow the procedure outlined in our Child Welfare Grievances Policy. Grievances may come to the attention of ECDHS in the following three ways:

1. Directly through the local County offices.
If a complaint cannot be resolved by speaking with the case worker directly or calling 970-328-8840 and requesting to speak with their supervisor, the Deputy Director, Kendra Kleinschmidt, can be contacted to receive complaints at 970-328-8827 or kendra.kleinschmidt@eaglecounty.us

2. Division of Child Welfare at Colorado Department of Human Services by calling 
303.866. 3275 or emailing cdhs_clientservices@state.co.us

3. Child Protection Ombudsman
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