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Phone and Email Scams Gaining Access to Personal Accounts

PSA – Public Service Announcement

Date: May 11, 2017     

Contact: Amber Barrett, Community Affairs, 970-328-8512,

Eagle County, Colo. – The Eagle County Sheriff’s Office has recently received several reports from the community regarding phone scams, tech support scams and email scams related to virtual kidnappings.  Scams come in all sorts of contacts from phone calls, emails and mailings.  Scams can be difficult to recognize and usually end with a stranger gaining access to personal computers, information and financial accounts.  

We would like to remind the community that a variety of computer and phone scams are a continuing and growing concern.  It is important to NEVER provide financial or personal information to ANYONE over the phone and to notify Law Enforcement if you receive any type of computer or phone call that may be considered suspicious or threatening. 

The Federal Trade Commission states that “a caller who creates a sense of urgency or uses high-pressure tactics is probably a scam artist”.  Other types of scams can be a “Refund” or “Warranty” scam call when someone calls to ask if you were happy with a service. When you say you weren’t, the scammer offers a refund. Instead of returning money into your account, they withdraw money.  If you get a call like this, hang up, and report it at

Please review the following Federal Trade Commission links for more details related to these types of scams and more.

If you think you may have any information about the suspect or this crime, please call the Eagle County Sheriff's Office at (970) 328-8500 or Eagle County Crime Stoppers at 970-328-7007, 1-800-972-TIPS, submit your tip online at, or text a tip from your cell phone by texting STOPCRIME plus your message to CRIMES (274637).  If your tip leads to the arrest and indictment of any suspect involved, you could earn up to a $1,000 reward from the Crime Stoppers.

  Person's charged with crimes are presumed innocent until proven guilty in a court of law