Children, Family & Adult Services

Contact Us


Reporting Abuse or Neglect

To report suspected abuse and neglect of a child, call and ask to speak to a child welfare caseworker or manager.

For the Eagle Valley Area:  

  • Please call the hotline: 970-328-7720.

For the Basalt/El Jebel Area:

  • Monday - Friday 8 a.m. to 5 p.m., call 970-429-2040.
  • After 5 p.m., weekends and holidays, call 970-479-2200 for dispatch or call your local law enforcement agency.

Before you make a report, please provide as much of the following information as possible in regard to the child(ren) you are concerned about. It is important for you to provide as much information as possible to ensure the safety and welfare of the individuals involved.

Be assured that personal information including the name of the reporting party will be kept private and only used by staff to complete the investigation as appropriate. Please call if you are concerned about a child or family. There are many ways we can be of help.

Please gather as much information as possible before reporting, including:

  • Child's full name
  • Age
  • Date of birth
  • Ehnicity or race
  • Parent's full names
  • Family's valid street address
  • Family's phone number