The following are frequently asked questions about the Eagle County Regional Airport (EGE). Please contact us with any questions by email to ecair@eaglecounty.us or by calling 970-328-2680; Monday - Friday; 8 a.m. - 5 p.m. (excluding holidays).
1. What are my parking options at EGE?
2. Who can I talk to about baggage; lost, damaged, or otherwise?
3. How many passengers travel through EGE each year?
4. What rental car companies and other ground transportation services exist at EGE?
5. What are key phone numbers at EGE?
6. Who owns and operates EGE?
7. How can I book a flight at EGE?
8. Where is EGE located?
9. What are the current security measures at Eagle County Airport?
10. What items have been banned from carry-on luggage?
11. How early should I arrive before my flight?
12. What if a passenger requires special assistance from a companion to or from the gate boarding areas?
13. How do I page someone traveling through the airport?
14. Who's responsible for regulating airport noise?
1. The airport offers several parking lots for travelers. Learn more about parking options.
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2. Airport Administration has no local airline contact information or baggage information. To obtain information regarding your luggage you must contact your airline's toll free number. Contact information can be found at www.flyvail.com.
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3. EGE hosted 168,338 commercial passengers in 2012. Historical passenger volume statistics are available upon request.
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4. The airport has several rental car and ground transportation companies located inside the terminal. Rental car companies include Alamo, Avis, Budget, Dollar, Hertz, National and Thrifty. In-terminal ground transportation companies include Colorado Mountain Express and High Mountain Taxi. Contact information can be found at www.flyvail.com
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5. For a complete list of airport numbers, please refer to our contact page.
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6. Eagle County Regional Airport is owned and operated by Eagle County Government and the terminal is owned and operated by the Eagle County Air Terminal Corporation (ECAT).
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7. Book your travel at www.flyvail.com.
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8. The airport is located a short distance from Vail, Beaver Creek, Aspen, Steamboat, and Summit County resorts. For directions, visit our Maps and Directions.
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9. Current security measures at the Eagle County Airport consist of:
- Only ticketed passengers are allowed past security checkpoints.
- All suspicious behavior will be investigated. Although it is sometimes tempting to use humor to dispel tension, it is improper to even joke with EGE's security personnel about engaging in criminal activity. They cannot - and will not -overlook any suspicious conversations, behavior or activities.
- Photo ID will be required. All passengers must present photo ID when checking in for flights and passing through security checkpoints. If you are traveling with a minor child that does not have photo ID, please call your airline to discuss their specific requirements.
- Potentially dangerous items cannot be carried onto airplanes and will be confiscated. When it doubt, pack an item in your checked baggage. TSA's website provides a complete list of prohibited items: www.tsa.gov
- Passengers must be prepared to be “hand-wanded” or have their bags searched.
- Free parking is available in both our 7- and 30-day lots.
- Curbside parking is not allowed and unattended vehicles will be towed. Passengers and luggage may be dropped off or picked up in front of the terminal. Arriving passengers may wait on the curb with their luggage for their drivers to pick them up there. All drivers must continue driving until their passengers and luggage arrive at the curb, or park in the 30 minute parking area, located directly across from the terminal.
- Due to security directives, airlines have limited carry-on baggage to one bag and one personal item (i.e. purse, briefcase, laptop, etc.) Please contact your airline for more information.
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10. The latest list of banned, prohibited and permitted items is available from the Transportation Security Administration (TSA). Please note that food and beverages are not allowed in checked luggage because they can harm the screening equipment and generate false readings. They should be placed in your carry-on luggage, as should all film products which can be damaged during the screening process.
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11. We recommend arriving at least 1.5 hours prior to your scheduled departure time to allow for check in at the ticket counter and passing through security check point. Please check with your airline for more information.
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12. Contact your specific airline to obtain assistance. Airline contact information can be found at www.flyvail.com.
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13. For all paging needs, please contact our Airport Information Desk at 970-977-0289.
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14. The Federal Aviation Administration (FAA) has sole authority over aircraft flight plans and subsequent airport noise. For more information see the attached Airport Noise and Regulations Information sheet.
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